Airline review: Jet2.com

I survived my first flight with Jet2.com

 

I’ve just flown with the budget airline Jet2.com for the first time, and wow, I was pleasantly surprised.

 

I flew from Stansted to Grenoble on January 25 and back from Grenoble to Stansted on February 1 and the flights were part of a ski package holiday with Skiworld.

 

I’ll be honest, if I’d known I was booking with Jet2 I might have chosen a different holiday because I’d heard Jet2 flights were rowdy, often packed with stags and hens, and I had visions of drunk passengers vomiting in the aisles while their mates chanted “Ere we go, ‘ere we go”.

 

However, I’m relieved to say that my flights were nothing like that.

 

Check in: Jet2 had lots of staff at Stansted who were all super cheerful. One directed us to the self-service check in machines and when the one we were using failed to recognise our boarding pass two women ushered us towards a check-in desk where the agent chatted away with us while she processed our bags.

 

There were no self-service check-in machines at Grenoble but the check-in was fast and efficient.

 

Baggage allowance: Jet2 allows a generous 22kgs check in allowance. Its hand luggage allowance is also generous at 10kgs as long as the bag doesn’t measure more than56cm x 45cm x 25cm, including any wheels and handles. Some airlines don’t allow you to take ski boots onboard as hand luggage, but I took my boot bag onboard Jet2.com without any problems. However, Jet2.com does charge £60 return for ski and board carriage, which is not much less than you’d pay to hire equipment in resort. I suppose a couple of skiers travelling together could squeeze 2 pairs of skis into one bag to halve the cost (but I didn’t tell you that).

 

Boarding: We were boarded at both Stansted and Grenoble by row numbers and all went smoothly. There was lots of space in the overhead luggage bins onboard.

 

Punctuality: We actually took off a few minutes early in both directions.

 

Seating: It’s quite snug on Jet2.com, which is what you’d expect from a budget airline. Also, both my flights were full and I had little elbow room, but again, that’s normal on low-cost carriers.

 

Food & drink: This was bit disappointing. There was a lack lustre choice of sandwiches and ready meals to buy onboard. There were also the usual snacks and hot drinks for sale. They were all quite pricey and the photos of the sarnies and dishes, including mac and cheese and chicken tikka masala, looked unappetising. I ended up buying a Pot Noodle (for £2.50) as it seemed the best of an unappealing bunch. I wish I’d bought food at the airport to take onboard.

 

 

Rest of the service: The staff were as friendly in the air as on the ground, but oh my god, Jet2 needs to rethink its onboard announcements, which even a three-year-old would find patronising…. Welcome onboard boys and girls (said in the over-excited tone of a playschool teacher),  it’s almost time for take-off so buckle up and enjoy the ride….You get the picture.

FIND CHEAP FLIGHS WITH JET2.COM

 

In short:  I’d definitely fly with Jet2.com again and I’m not surprised that it came out above Ryanair and even higher than British Airways in a recent Which? customer survey. It currently operates from 9 UK airports to 20 countries in Europe and also has flights to New York. It’s expanding quite rapidly – especially to the Greek islands for this summer – so watch this space. But please Jet2, change those ridiculous onboard announcements!

 

 

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