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Virgin Atlantic provides passengers with free Covid-19 insurance as it fights for its own survival

  Virgin Atlantic is providing free Covid-19 insurance cover for all new and existing bookings for travel up to 31 March next year. Claiming this is the most comprehensive cover provided by any airline,...

Eurostar to launch direct trains from Amsterdam to London on 26 October

  Eurostar has announced that it will launch a direct service from Amsterdam to London on 26 October, meaning passengers can travel direct in both directions for the first time. Tickets for the direct...

Marella Cruises cancels all sailings up to mid-November

Marella Cruises has extended its cancellations up to 15 November due to ‘ongoing uncertainty around travel restrictions’. The TUI-owned cruise line had planned to restart cruises on 1 October but it said today that...

EasyJet to offer late summer flights to Santorini and more services in 2021

  EasyJet has launched a new service from London Gatwick to the Greek island of Santorini for those looking for a late summer holiday this year, while it has also added extra flights to...

STA Travel has gone bust, here’s how to get a refund

  Youth travel specialist STA Travel has ceased trading after its Swiss parent went into administration earlier this week.   The company, which had 52 shops in the UK, was founded 49 years ago...

Floating Festivals sinks into administration after axing Jane McDonald Sailaway cruise

Cruise charter company Floating Festivals has entered administration, leaving customers with future bookings potentially struggling to get refunds. The company wasn’t ABTA or ATOL bonded, so while those who paid by credit or debit...

Family kicked off cruise for leaving organised shore excursion

A family was kicked off the first major ocean cruise to re-launch following lockdown for breaking away from the ship’s organised tour in Naples. It was refused back onto the MSC Grandiosa, which had...

Youth travel company STA Travel files for insolvency

The owner of one of the world’s biggest youth travel specialists, STA Travel, has filed for insolvency in Switzerland. It’s not immediately clear how this affects clients of STA Travel in the UK as...

Cruise giant warns client data stolen in IT attack – what to do if you might be affected

Carnival Corporation, which owns several cruise lines including Cunard, P&O Cruises, Costa Cruises, Holland America Line and Seabourn has admitted that customer data was accessed during a recent attack on its IT system. It...

Spain is back on the no-go list, what are your rights if you’ve booked a holiday and where else can you go?

  Wow, even those who work in the travel industry were shocked at the government’s decision to suddenly announce last night that mainland Spain was back on its no-go list – on the same...

TUI offers free holiday changes – but don’t rush to book

TUI’s offer to switch holidays free of charge might not be the safety net it seems TUI will allow new customers to make one free change to their holiday booking – including the destination,...

Marella Cruises announces further cancellations, only one ship will sail this summer

Marella Cruises has extended its cancellations of all cruises until 30 September due to the ongoing coronavirus crisis. The Foreign Office has recently advised people not to take any ocean-going cruises. Marella says that...

More cruises cancelled as UK government advises against ALL ocean voyages

Princess Cruises has cancelled selected cruises up to 15 December in Africa, the Caribbean, the Californian Coast, Hawaii, Mexico, Panana Canal, South America and Antarctica, Japan, Tahiti and the South Pacific.   Operations out...

UK-based Cruise & Maritime Voyages collapses, all bookings are cancelled

UK cruise line Cruise & Maritime Voyages (CMV) has collapsed, leading to the cancellation of all future cruises. The Essex-based company called in administrators Duff & Phelps on Monday afternoon after failing to secure...

Government reassures holidaymakers over cancelled packages

Finally, after months of indecision, the government has confirmed that it will protect refund credit notes (RCN) issued by travel companies for cancelled holidays.   This means that if accept a credit note and...